Quantum Safemails.Net Gmail Extension Support

Help, FAQ, troubleshooting, and contact information for the Safemails.Net Chrome extension for Gmail.

Support Contact

If you need help, please contact us:

Privacy Policy

Our privacy practices are described here:

Note: Chrome Web Store policy requires a publicly accessible privacy policy link in the Developer Dashboard when applicable.

Terms of Use

By installing or using the extension, you agree to our Terms of Service:

Installation

Install from the Chrome Web Store

  1. Open the extension listing in the Chrome Web Store.
  2. Click Add to Chrome and confirm.
  3. After install, (optional) pin the extension icon from the Extensions menu for quicker access.

Uninstall / Disable

You can remove the extension from Chrome using the official Chrome Web Store instructions:

Usage (Gmail)

  1. Open Gmail in your desktop browser and start a new email (Compose).
  2. Locate the Safemails.Net controls added by the extension in the compose window (button/panel/menu).
  3. Choose the option to encrypt (or enable encryption), then send your email.
  4. If the extension provides a decrypt/reader flow for recipients, follow the on-screen instructions included in the received message.

Tip: If you don’t see the Safemails.Net UI, try reloading Gmail (Ctrl+R / Cmd+R) and verify the extension is enabled in chrome://extensions.

FAQ

Question Answer
How do I install or remove the extension? Use the Chrome Web Store install/remove steps in the Installation section above.
Why does the extension request permissions? Chrome Web Store policies require extensions to request the narrowest permissions necessary and to be transparent about user data handling. For the exact permissions your build requests, review the extension’s listing and the permission prompts during install.
Does Safemails.Net have a privacy policy? Yes. See Privacy Policy.

Troubleshooting

Extension does not appear in Gmail

Install button missing / cannot install

How to share diagnostic info with support

Release Notes

References (Official)